Washington, DC – September 29, 2025 (SCTE 2025, Booth #E502) – Hitron Technologies, a global leader in broadband customer premise equipment and network solutions, today announced the launch of Hitron ProInstall™, a patent-pending software solution that helps service providers simplify and improve ONT/ONU installations.
Hitron ProInstall is a PC-based application that runs on a technician’s laptop, providing real-time visibility into the ONT/ONU installation cycle with the OLT. Traditionally, technicians rely on LED indicators that can take minutes to confirm activation, often leading to unnecessary troubleshooting or premature ONU swaps. With this patent-pending innovation, technicians can see exactly where the ONT/ONU is in the process—whether initializing, registering, ranging, or fully synchronized—resulting in faster, more confident, and more accurate installs.
By eliminating guesswork, Hitron ProInstall reduces wasted time in the field, prevents duplicate hardware usage, and lowers costly No-Fault-Found returns. For service providers, this translates into fewer truck rolls, reduced operational expenses, and improved customer satisfaction through higher first-time install success rates.
“Hitron ProInstall equips technicians with the insight they need to complete fiber installations efficiently and correctly,” said Greg Fisher, President and CTO of Hitron Americas. “By providing visibility into each stage of the installation cycle, ProInstall boosts technician confidence while delivering measurable savings and operational improvements for ISPs.”
Stop by Hitron Booth E512 at SCTE Cable-Tec Expo 2025 for a live demo of Hitron ProInstall and see how it streamlines installations while reducing costs.
About Hitron Technologies Inc.
Hitron is changing the way the world works, plays and connects. With a growing count of eleven first-to-market DOCSIS launches and powering DOCSIS 3.0 24×8, 32×8, and DOCSIS 3.1 deployments, Hitron has shipped over 40 million DOCSIS units to customers worldwide. Our leadership in broadband and Wi-Fi technology, combined with our vertically integrated manufacturing services, enable us to continually push the envelope of what’s possible and deliver custom, cost-effective and scalable solutions.