A cloud-based solution that monitors, manages and optimizes home broadband gateway and Wi-Fi networks. With accumulated many years of service experience as knowledge base helping to diagnose, alerting and preventing troubles to take place. With machine learning and AI algorithm involve to manage devices proactively without manual monitoring on devices. User definable actions can be applied to group of devices, setting the trigger events as chained procedures to get things done automatically. Reduce the loading, time and efforts on get devices working in better performance. Graphically visual display for location, health of system, connection health of the IP network, HFC plant, in home wiring, Wi-Fi, and health of the CPE hardware/firmware.
Hitron integrated the OptiMy AI system within the gateway and offered MSOs a turn key solution – Hitorn coupled their Gateways with smart applications for technicians, end users, call centre support, marketing, and network. Hitron was able to achieve early market entry into this space through its partnership with ASSIA (OptiMy is an outsourced solution from ASSIA). This partnership delivered a cloud-based solution that monitors, manages and optimizes home Wi-Fi networks. However, based on Hitron’s 16+ years of experience in providing Docsis based CPEs to MSOs, we recognized that an AI cloud solution focused only on Wi-Fi is not enough to ensure true broadband Quality of Experience and end to end visibility. This can only be achieved in the MSO world through a central AI system that has real time visibility to the health of the IP network, HFC plant, in home wiring, Wi-Fi, and health of the CPE hardware/firmware. In addition, it is not enough for this AI system to only provide visibility to the health of these network components, but it must also gather, format, filter, link, and analyze this data from the various sources to help MSOs streamline operations and reduce/measure opex cost reductions through the efficiencies created. This AI system described is HitronCloud.
- Stock Firmware Control
- Device Health Monitor
- WiFi Optimization
- Scheduler for Actions
| KNOWN AND UNDERSTANDING DATA ANALYSIS | SOPHISTICATED MACHINE LEARNING | PREDICTIVE AND PROACTIVE |
|---|---|---|
| Which data are worth collecting for training useful activities, condition detection models. What factors make users feel comfortable on connecting to internet. | With machine learning algorithm, hitroncloud will know what latency, total required bandwidth that users will need to have better user experience. | All the artificial intelligent applied is going to save the time watching timely variance and give actions before feel pain on Internet usage. |
