Stakeholders
Hitron regularly reports communication status to stakeholders in board of directors report. The latest board of directors report time is January 26, 2021.
- To protect the rights and interests of stakeholders, Hitron set up stakeholders area in website and understand stakeholders’ expectations and needs and discuss important issues through appropriate communication methods.
- Hitron’s stakeholders include shareholders/ investors, customers, suppliers, employees, and communities.
- Communication method: set up important topics and communication channels according to the expectations and needs of different stakeholders. The frequency of communication is implemented regularly or irregularly according to the communication channels.
Stakeholders Contacts
Investor Relations & Media Contact
Amy Liu
Spokesperson & President, Administration Management
Phone：+886-3-5786658
E-mail：ir@hitrontech.com
Clients Contact
Aresa Chen
Senior Manager
Phone：+886-3-5786658 Email
Supplier Contact
Ben Hsu
SCM Director
Phone：+886-3-5786658 Email
Employees Contact
HR
Phone：+886-3-5786658 Email
CSR Mailbox
For corporate social responsibility issues such as environment and society, please contact Hitron from below mailbox.
E-mail：csr@hitrontech.com
Whistleblower Channel
Please let us know if you find that an employee or any related person on behalf of Hitron Technology conducts suspicious behavior or may violate Hitron’s Code of Ethics. Your report will be handled directly by Hitron’s senior executive.
Contact information to report fraud and violation of ethics
E-mail：whistleblower@hitrontech.com
Communication Topics
| Stakeholders | Topic | Issues of concern | Communication methods | Communication frequency | Hitron’s response |
|---|---|---|---|---|---|
| Shareholders/ Investors | Future development and sustainability | Business strategy and financial goals Financial status and operating performance |
Shareholders’ meeting Financial reports Yearly reports |
Once per year | – Medium and long-term development direction and corresponding financial goals – Analysis of financial differences in each period |
| Employees | Physical and mental health of employees Safe and comfortable working environment Career development and training |
Occupational safety and health Talent retention Human rights and welfare |
Irregular | – Diversified learning courses, open and transparent promotion channels – Focus on employees’ balanced development of mind and body. |
|
| Employees | Opinion discussion Labor rights |
Human Rights and Welfare | e-mail / regular meeting | Irregular/ Once per year/quarter/year |
– Organize labor-management meetings every quarter to share company operating information and discuss employees’ proposals. – Set up various monthly/quarterly/annual business communication meetings between supervisors and colleagues at all levels. |
| Clients | Customer satisfaction survey | Quality control Integrity management |
e-mail/ questionnaire | Once per year | Adjusted Hitron’s actions based on customer feedback. The questionnaire statistics for the past three years are all good scores. |
| Suppliers | Environmental pollution prevention Sustainable supply management |
Code of conduct and compliance | e-mail/ phone | Irregular/ Once per month |
In combination with quality control policy, Hitron selects suppliers and materials meeting the quality specifications to ensure that the supply chain and product components meet international environmental sustainability requirements. |
| Communities | Social participation | Charity care Environmental sustainability |
Charity event/ Regular donations | 1-2 times per year | – Regular donation to Hsinchu Renai Children’s Home. – Organize beach cleaning activities, advocate the concept of caring for the homeland, and educate the next generation on the importance of environmental sustainability. – Organize blood donation activities twice a year to encourage employees to help the society frequently. |